Onboarding

We are a fully compliant Commercial Mail Receiving Agency (CMRA), operating in accordance with federal mail handling regulations. All customer accounts are verified and processed under established identity and authorization requirements, including USPS Form 1583.

Identity Verification is our First Priority.

We are more than happy to assist you by phone for general inquiries! However, to maintain the integrity of the Geographic Firewall, all actionable requests—including changes to mail delivery, forwarding instructions, or vault access—must be verified.

To request a change:

TEXT US: Use the verified mobile number on your Membership Profile.
EMAIL US: Use the primary email address associated with your Form 1583.

Requests from unverified numbers or third-party emails will be flagged and denied to protect our Members' privacy.

Send All Forms: VerifyMe@Dyversion.com

Stop Service: End@Dyversion.com

Help/Questions: Support@Dyversion.com

PHONE CONTACT - RESERVED FOR MEMBERS

DYVERSION is a closed-to-the-public CMRA. To maintain the "Geographic Firewall" for our high-profile clients, our direct lines are unlisted and provided exclusively to Members upon successful onboarding.

High-profile / media / athlete inquiries

Please DM us (@dyversionhq) from a verified account or submit your inquiry through support@Dyversion.com with a direct number for your team or assistant. We will coordinate a secure call at your convenience.

EXISTING MEMBERS: Please refer to your Onboarding Packet for your dedicated 24/7 text and voice lines. Remember: Actions are only taken from verified numbers on file.

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